In the dynamic realm of digital advancements, small and medium-sized business owners are constantly bombarded with a multitude of new tools, systems, and innovations. These offerings, emerging from start-ups and tech giants alike, promise to revolutionise industries and provide competitive advantages. While the allure of these technologies is undeniable, there is a pressing need for SMEs to adopt a more discerning and strategic approach. ...
Why is the end-users involvement in Process Improvement and Change Management the key to succeeding? End-Users are often forgotten by managers and executives when reflecting on change and optimisation. What are the issues caused by this, and what are the best practices anyone can follow to succeed in change implementation?...